Homeowner leaves 2-star review after appliance repairman refuses to return to finish the job, they update their review to include that the repairman was only willing to refund their $240 if they took the review down
Should a customer feel responsible for taking down another negative review when it might affect a small business? A homeowner’s refusal to remove their negative review, even after the appliance repairman offered them a refund in exchange for its removal, left the homeowner wondering later whether or not they were in the wrong for the…